Agency Business Development - Your five biggest mistakes

Dec 1, 20154 likes3,004 views

An Agency Management Institute presentation on agency new business issues. Originally presented at Fuel Lines New Business Conference October 2015.

5 Mistakes that Derail An Agency’s
New Business Eﬀorts

2
30 years of agency
life/20 owner
250+ agencies every
year with AMI
Data from studies
with CMOs/
decision makers
Working with agency
search consultants

Agency Business Development - Your five biggest mistakes

10
Stop accepKng your own excuses Danger spots

Stop accepKng your own excuses Mistake #1

Macro
Chart out your sales cycle
Micro
Nano
Clients

Stop accepKng your own excuses Research Tidbit
You are on their radar screen long before
they’re on yours.

85% of decision makers told us they’re ﬁnding
you, not the other way around.

2014 Research – AMI/Audience Audit

Stop accepKng your own excuses Search Firm’s Insights
If they can’t ﬁnd you quickly and determine:

§  Agency size
§  Agency capabiliMes
§  Agency specializaMons/niches
§  Contact informaMon

They move on in ﬁve minutes or less.

Mistake #2
The magical, mythical
new business guy

One in 40+ new business
guys are successful

Not realisKc in:
Time frame
Resources
Your involvement

Stop accepKng your own excuses Research Tidbit
Decision makers don’t want to talk markeMng,
they want to talk business problems and they
don’t believe your sales guy can do that.

They want you.

2014 Research – AMI/Audience Audit

Stop accepKng your own excuses
71% of CMOs say the reason they’re looking for
a new agency is because their current partner
can’t quanMtaMvely prove markeMng’s impact.

New business sales people talk tacMcs and stuﬀ.
Clients want to talk results.
Search Firm’s Insights

Make your clients feel
special and accidental (or
not) sales people

Mistake #3
Agencies look and
sound the same

We’re a full service,
integrated
markeKng agency
We have a
proprietary
process
We partner with
our clients
We’ve got X years
of experience on
this team

Research Tidbit
When you say full service, they say BS.

They want specialists. (25-50%of the
agency’s clients in my industry)

2014 Research – AMI/Audience Audit

Stop accepKng your own excuses
Your conﬁdence keeps you in the hunt.

They want an agency who will push back, push
them and help them keep their job.

Research Tidbit
2014 Research – AMI/Audience Audit

Stop accepKng your own excuses
Agencies are too Mmid.

They don’t ask for what they want – face to
face meeMng, a speciﬁc spot in the pitch order,
or take risks in the pitch.

The agency with swagger gets noMced.

2014 Research – AMI/Audience Audit
Search Firm’s Insights

Mistake #5
You violate one of
their secret rules

Research Tidbit
51% said they have a “secret sauce” that
helps them vet the agencies.

2015 Research – AMI/Audience Audit
46% said they have automaKc
disqualiﬁers.
92% told us what they are.

Get our free research report and learn how CMOs hire/ﬁre agencies.

hOp://agencymanagemenKnsKtute.com/agency-tools/
research-2015/

Search Firm’s Insights
The agency that comes to the pitch with the
best strategies and ideas doesn’t always win.

Clients can’t suppress their emoMons. Smart
agencies stack the deck.

Avoid these ﬁve
§  Feast or famine strategy
§  Mythological new business guy
§  Looking and sounding the same
§  Being Mmid and without swagger
§  ViolaMng their secret rules
And for the love of Pete – decide! Make it mandatory.

Drew@agencymanagemenKnsKtute.com
@drewmclellan
www.facebook.com/drew.mclellan
www.linkedin.com/in/drewmclellan

This document discusses Net Promoter Score (NPS) and customer loyalty. It defines four key customer loyalty behaviors: repurchase, buying additional lines, referrals, and feedback. Customers become promoters for reasons related to both head (e.g. product quality) and heart (e.g. feeling appreciated). The golden rule of customer relationships is discussed. Bad business practices like high reconnection fees can reduce loyalty. The ultimate question for measuring loyalty is asking customers how likely they are to recommend the company. True NPS requires trustworthy data collection, closed-loop processes, and executive prioritization of increasing promoters and reducing detractors.

How Technology Can Help Win Government BidsSkip Blackburn

This document discusses the importance of collaboration and tracking information for capture executives. It emphasizes that capture executives should keep all relevant stakeholders informed of significant deal changes and updates. It also stresses that capture executives need software to easily track all deal information, such as call plans, budgets, and competitor data. Predictive analytics can help focus opportunities, improve forecasts, and recommend next steps. The document encourages capture executives to use technology like phones and collaborative software to facilitate updates and inform management.

Working for a Startup: 5 Things To Consider Before Joiningjincy joy

How to Buy a BusinessTony Arena

The document provides information about buying an existing small business, including the pros and cons, questions to ask the business owner, and factors to consider. It discusses evaluating business opportunities and industries, and outlines the major pitfalls to avoid when purchasing a business, such as having the wrong motivations, insufficient capital, or lack of research. Franchise versus non-franchise options are compared. The key is to find a successful business that is a good fit and has growth potential.

Why CRM Fails: How thinking data-first can accelerate sales transformationRoger Nolan

This document discusses how focusing on data, rather than just CRM applications, can accelerate sales transformations. It notes that 63% of CRM initiatives fail and outlines some common reasons why, such as having bad or incomplete data in the CRM. The document recommends taking a "data-first" approach by integrating all relevant customer data from across systems into the CRM using data management tools. This provides sales reps a single view of accurate customer information. It claims this can boost sales productivity by 15% or more. The document emphasizes that an organization's competitive advantage lies in its data and how it's used.

Why Conventional Sales Tactics Kill Deals (and the Modern Sales Motion that W...Apttus

Analysis of what people analytics can’t captureTUSHAR UPASANI

The document discusses some reasons for employee strain such as extensive travel, demanding clients, and long shifts. It then notes that having a tyrannical or slave-driving boss can doom one's work life. While big data analytics can benefit businesses, there are also areas of disappointment as the questions asked of big data determine its usefulness. Random correlations in large data can appear significant but are actually just noise. Though managers can force productivity, it risks destroying the emotional climate that sustains an organization.

5 Proven Ways to Leverage Net Promoter Score SatisMeter

Introduction to Net Promoter Score (NPS)SatisMeter

5 Common Marketing Mistakes CEOs MakeSachin Karpe

CEOs often lack marketing expertise and make mistakes as a result. They should view large competitors as potential partners rather than threats, and carefully select charity partnerships instead of hastily partnering for publicity. CEOs should start by building regional awareness through media coverage and awards to prove their product, then approach national publications once established locally. Consulting an expert can help avoid common mistakes and improve odds of success.

P&Q ResearchMartin Hill-Wilson

KAM Blog Feb 2015Nima Nikoobian

Key account management is about prioritizing your most important customers who contribute the majority of your revenue. These key accounts need to be treated as partners, not just suppliers. To ensure this partnership, regularly audit how the key account feels about the relationship through face-to-face meetings to understand expectations, points of value and areas for improvement. Effective key account management requires a team effort with internal collaboration and shared accountability to maintain strong relationships and meet the needs of important customers.

MI3 Casino ManagementCHEETEYE

The document discusses the need for continuous performance evaluation and feedback in the workplace, especially in casinos. Traditional annual or quarterly reviews do not keep up with the rhythm of business. Instant feedback is expected to demonstrate the power of always-on evaluation. A lack of feedback in casinos can lead to policies and procedures not being followed strictly, leaving the casino unprotected from negligence and fraud. The key is to get the right people in the right jobs, remove the wrong people, and put the right people in the right seats to remain great. Benefits of continuous evaluation include cost savings of 10-15%, reducing high-risk operations, and increasing customer engagement and revenue.

Marketers flunk the big data testShashi Bala Gupta

The document discusses marketers' reliance on intuition versus data-driven decision making. A study found that most marketers still rely too heavily on intuition. Developing the right balance of intuition and analytics is key to success. While data is increasingly available, many marketers lack the skills to use it effectively in decision making. Top performing marketers are comfortable with ambiguity, can ask strategic questions based on data, and focus narrowly on higher-level goals by filtering out irrelevant information and data points. As data grows, this ability to filter noise will become more important for marketers.

Getting your Sales & Marketing Systems & People Talking for Growth by BriteBizOnline Marketing in Galway

CMO Event - Assessing customer satisfaction and harnessing the marketing oppo...Global Business Intel

Net Promoter ScoreSurveyGizmo

This document provides an overview of Net Promoter Score (NPS), a metric used to gauge customer experience and predict business growth. NPS calculates customer satisfaction by subtracting the percentage of detractors (scores 0-6) from the percentage of promoters (scores 9-10). Research by Bain & Company found that likelihood to recommend a company (the NPS question) best predicted customer behaviors and financial growth, with industry NPS leaders growing twice as fast on average. The document outlines best practices for implementing NPS surveys, including asking the NPS question, following up with detractors, and using the scores to improve customer experience and business performance.

Credit inquiry vs. creditInquiry Buster

Rob Hick - Isn't Data Just For Geeks?Bright North

In today’s digital world we’re all drowning in data. Data on sales, ad-effectiveness, channel optimisation, conversation funnels, web analytics... you name it, we can measure it. Making sense of all this data, finding patterns, using it to make quicker, faster, value-adding decisions requires loads of support from IT, a stats team and even then, it’s only geeks that can understand it. Right? Wrong? We’ll tell you why things don’t need to be that way. Rob Hick - Chief Data Scientist - Bright North

Everything You Need to Know About Net Promoter ScoreWizu

What is NPS? Net Promoter Score ExplainedCathy Reisenwitz

Small Business Tracking Study - Technologyjgerber117

This document summarizes the findings of a study tracking small businesses. The study found that most small businesses are satisfied managing their technology needs but are looking to upgrade hardware and software. Larger businesses and faster growing businesses have more concerns about issues like cybersecurity and choosing the right technologies. The document recommends using the findings to test messaging focused on technology upgrades, cybersecurity solutions, and social media tips for small businesses.

Getting Higher In GoogleGIG Marketing

Egg3 | CRM fails. Really?Olivier Caeymaex

21 point business success systemShonda Miles

This document outlines a 21-point business success system. It provides tips across many areas important for business success including planning, finances, marketing, operations, and personal development. Some key tips include having a 3-5 year business plan, focusing marketing efforts on a niche market segment, establishing key performance indicators to track business progress, and leveraging the 80/20 rule to focus efforts on the most important activities. The overall message is that success requires attention to many business details and continuous learning and self-improvement.

Marc Preusche: The Importance of CRM – A Data-Driven View!Heroes of CRM Conference

PBI Contractor Failure Rates, Whys and How to EliminateProfit Builders Inc

This document discusses failure rates in the construction industry and identifies common reasons for business failures. Some key points: - The 5-year survival rate for construction businesses is only 52.3%, and the failure rate within the first year is 36.8%. Between 2007-2009, 31.9% of contractors failed. - Common causes of failure include unrealistic growth, poor performance, accounting/management issues, and incompetence related to pricing, planning, financing, record-keeping and more. - Having proper business practices and risk controls in place can help maximize profits and reduce the likelihood of failure. Assessing existing controls can help determine a company's risk of failure.

Two Secret Weapons Most Companies Fail to DeployPeopleMetrics

Top 6 Reasons Why Most Startups FailMonika Goel

The document outlines the top 6 reasons why most startups fail within 18 months. These reasons include: 1) inability to obtain funding, 2) lack of co-founders, 3) ignoring customer needs, 4) remaining in "stealth mode" for too long before launching, 5) lack of competence within the founding team, and 6) thinking the startup idea is unique when in reality it is not special. The document stresses the importance of understanding what caused past failures to avoid repeating mistakes.

More Related Content

What's hot (16)

5 Proven Ways to Leverage Net Promoter Score SatisMeter

Introduction to Net Promoter Score (NPS)SatisMeter

5 Common Marketing Mistakes CEOs MakeSachin Karpe

P&Q ResearchMartin Hill-Wilson

KAM Blog Feb 2015Nima Nikoobian

MI3 Casino ManagementCHEETEYE

Marketers flunk the big data testShashi Bala Gupta

Getting your Sales & Marketing Systems & People Talking for Growth by BriteBizOnline Marketing in Galway

CMO Event - Assessing customer satisfaction and harnessing the marketing oppo...Global Business Intel

Net Promoter ScoreSurveyGizmo

Credit inquiry vs. creditInquiry Buster

Rob Hick - Isn't Data Just For Geeks?Bright North

Everything You Need to Know About Net Promoter ScoreWizu

What is NPS? Net Promoter Score ExplainedCathy Reisenwitz

Small Business Tracking Study - Technologyjgerber117

Getting Higher In GoogleGIG Marketing

5 Proven Ways to Leverage Net Promoter Score SatisMeter

Introduction to Net Promoter Score (NPS)SatisMeter

5 Common Marketing Mistakes CEOs MakeSachin Karpe

P&Q ResearchMartin Hill-Wilson

KAM Blog Feb 2015Nima Nikoobian

MI3 Casino ManagementCHEETEYE

Marketers flunk the big data testShashi Bala Gupta

Getting your Sales & Marketing Systems & People Talking for Growth by BriteBizOnline Marketing in Galway

CMO Event - Assessing customer satisfaction and harnessing the marketing oppo...Global Business Intel

Net Promoter ScoreSurveyGizmo

Credit inquiry vs. creditInquiry Buster

Rob Hick - Isn't Data Just For Geeks?Bright North

Everything You Need to Know About Net Promoter ScoreWizu

What is NPS? Net Promoter Score ExplainedCathy Reisenwitz

Small Business Tracking Study - Technologyjgerber117

Getting Higher In GoogleGIG Marketing

Similar to Agency Business Development - Your five biggest mistakes (20)

Egg3 | CRM fails. Really?Olivier Caeymaex

21 point business success systemShonda Miles

Marc Preusche: The Importance of CRM – A Data-Driven View!Heroes of CRM Conference

PBI Contractor Failure Rates, Whys and How to EliminateProfit Builders Inc

Two Secret Weapons Most Companies Fail to DeployPeopleMetrics

Top 6 Reasons Why Most Startups FailMonika Goel

Why are there so many cowboys in digital marketing?Jake Shelton

IS20G15 - Internet & Phones Are The New Showroom - Sean V. Bradley, CSPSean Bradley

ITAM AUS 2017 The Long Way Round: from chaos to cohesionMartin Thompson

Gary Rogers discussed his experience implementing software asset management (SAM) programs in various large organizations. He explained that SAM is a long process that cannot be done quickly or easily in complex environments. Rogers provided several "sneaky tips" for establishing a successful SAM program, such as building stakeholder relationships, understanding an organization's software and data landscape thoroughly before setting timelines, and using small initial wins to gain traction and prove value over time rather than expecting immediate results. The key messages were that SAM requires patience, relationships, and a strategic plan to establish the necessary processes and controls in a sustainable way.

The 7 deadly sins of media agency pitchesGLUE2020

The document outlines 7 common pitfalls or "deadly sins" that advertisers face when conducting media agency reviews or pitches. These include: 1) not properly dealing with the incumbent agency, 2) underestimating the challenges of a review, 3) choosing the wrong pitch consultant, 4) not appreciating the internal politics, 5) talking to the wrong agency contacts, 6) over relying on best practices, and 7) fearing contract negotiations. For each pitfall, the document provides recommendations on how to avoid or fix the problem to help ensure a successful agency review.

Mike Ames - Flair Business Coaching - More growth with less involvement. Is ...Jayne Corbett

Mike Ames of The Flair Revenue Factory presents a method for businesses to scale up in a controlled manner through four pillars: de-skilling processes, using data to direct operations, continually evolving through new ideas and feedback, and empowering teams. A connection campaign example shows ignoring unreceptive prospects, maintaining future contact with interested ones, setting discovery meetings with engaged prospects, and arranging pitch meetings with ready prospects. The Revenue Factory approach aims to establish and manage high-value client relationships at an industrial scale through client feedback, high performance teams, value communication, research, and new client and revenue production lines.

ENTREPRENEURSHIP_PRESENTATION[1].pdfMUHUMUZAONAN1

The document provides guidance on developing an entrepreneurial mindset and testing business ideas. It discusses defining critical assumptions about market demand, available resources, and personal passion for an idea. It then recommends running tests to validate or invalidate those assumptions by speaking to customers and partners, learning from others' experiences, creating prototypes, and selling a minimum viable product to collect feedback. The goal is to avoid business failures by gaining real-world feedback early to determine if assumptions prove incorrect.

Prospecting Masterclass: Automating Sales Plays Across the Customer JourneyDemandbase

You’ve got a big target to hit. And you feel like you’re flying blind. You’re under more pressure than ever to make your number, and you know that informed selling is effective selling. But spending up to a quarter of your day on pre-call research? Who has the time? Add in hours spent prioritising accounts, finding new opportunities, and prospecting those accounts…it’s a miracle you find time for actual selling. Join Revenue experts from Demandbase and Outreach for a prospecting masterclass as we share how to spot opportunities earlier, engage more intelligently and close deals faster.

bussiness-hire-agency.pdfcdsk335

The document provides an overview of a study conducted with over 100 businesses to understand their needs, preferences, and challenges when it comes to outsourcing marketing activities. Some key findings include: - Nearly 60% of companies outsource some marketing activities, with paid advertising, web development, SEO, and content marketing being the most common services sought. - Businesses most often outsource due to lack of in-house expertise, resources, or to scale up activities. Having an outside perspective is also a key driver. - Referrals and recommendations from other clients are the most effective way for agencies to get new business. Developing a strong reputation and client testimonials is important. - Monthly

8 surprising reasons why your business has outgrown spread sheetsSage

Did you know there are 8 reasons why your business has outgrown spread sheets? 1. You can improve the quality of sales forecasts 2. You can act on more accurate sales information 3. You can plan ahead more effectively 4. You can stay grounded in reality 5. You can protect your business 6. You can use better metrics to track progress 7. You can take the surprise out of a setback 8. You can guard your time

How To Work With Self-Employed Sales AgentsCommissionCrowd

How to grow your business by utilising professional self-employed sales reps, independent sales reps, commission-only sales agents who are looking for job opportunities to add to their professional self employed sales portfolio. Learn how to work with this type of sales professional, how they think, what they expect from a job opportunity as well as how to properly structure your opportunity so that it is appealing when you are looking to build your outsourced sales team.

Learn From Why Businesses FailRobert Brudzinski

erum-mahfoozErum Mahfooz

Console Your Customers The individuals who do have applicable concerns ought to get notification from you how you plan to change. It implies honestly looking at your business and tolerating the inadequacies. Once you're readied to concede you're wrong, connect with the clients who left awful surveys and express gratitude toward them for their criticism. Notoriety administration demonstrates your best side If you haven't speculated at this point, momentum and potential financial specialists, enterprises and banks are going online to explore your organization before leading business with you. These individuals don't have any acquaintance with you well and will make snap judgments given the data accessible to them. Notoriety administration helps enlistment endeavors Are

Why 9 out of 10 business fails - Dealerbaba GuideDealerbaba - B2B Marketplace

How to Plan Your Yearly Small Business BudgetKabbage

Egg3 | CRM fails. Really?Olivier Caeymaex

21 point business success systemShonda Miles

Marc Preusche: The Importance of CRM – A Data-Driven View!Heroes of CRM Conference

PBI Contractor Failure Rates, Whys and How to EliminateProfit Builders Inc

Two Secret Weapons Most Companies Fail to DeployPeopleMetrics

Top 6 Reasons Why Most Startups FailMonika Goel

Why are there so many cowboys in digital marketing?Jake Shelton

IS20G15 - Internet & Phones Are The New Showroom - Sean V. Bradley, CSPSean Bradley

ITAM AUS 2017 The Long Way Round: from chaos to cohesionMartin Thompson

The 7 deadly sins of media agency pitchesGLUE2020

Mike Ames - Flair Business Coaching - More growth with less involvement. Is ...Jayne Corbett

ENTREPRENEURSHIP_PRESENTATION[1].pdfMUHUMUZAONAN1

Prospecting Masterclass: Automating Sales Plays Across the Customer JourneyDemandbase

bussiness-hire-agency.pdfcdsk335

8 surprising reasons why your business has outgrown spread sheetsSage

How To Work With Self-Employed Sales AgentsCommissionCrowd

Learn From Why Businesses FailRobert Brudzinski

erum-mahfoozErum Mahfooz

Why 9 out of 10 business fails - Dealerbaba GuideDealerbaba - B2B Marketplace

How to Plan Your Yearly Small Business BudgetKabbage

More from Agency Management Institute (7)

CMO Research Presentation (BOLO 2014)Agency Management Institute

Mobile banking 2012Agency Management Institute

Crisis communicationsAgency Management Institute

This document provides guidance on effective crisis communication. It emphasizes the importance of being prepared for a crisis before it occurs. It outlines five key steps: 1) Be prepared by designating a crisis team and identifying potential risks and responses. 2) Listen to social media and traditional outlets to monitor sentiment. 3) Respond with empathy and own any problems. 4) Overcommunicate your message through various channels. 5) Maintain relationships and communities to have support when needed. It warns that a crisis can escalate quickly online, so listening and responding rapidly is important to manage the situation. Being prepared is presented as the best insurance against an effective crisis response.

How to create a group on Yahoo.comAgency Management Institute

To create a private Yahoo group: 1. Go to Yahoo.com and click on "Groups" then "Start your group today" to begin the process. 2. Choose a category for your group and provide a name, email address, and description. 3. Customize the group settings to make it private and approve members. 4. Invite or add members by providing their email addresses, first and last names. Yahoo will send them an email to join. 5. Access the group backend as administrator to moderate the group and see email messages.

Use your brand to find the perfect job!Agency Management Institute

Your logo is not your brandAgency Management Institute

The document discusses what constitutes a brand and how brands are formed. It notes that a brand is not just a logo but rather is formed from various elements including logos, colors, taglines, employee uniforms, and most importantly how the company consistently treats its customers. A brand represents the gut reaction and emotions people associate with a company based on both what a company says and does. The key is that the brand belongs to customers as it is defined by how they perceive the company rather than by what the company says it is.

Marketing Lessons from Walt DisneyAgency Management Institute

CMO Research Presentation (BOLO 2014)Agency Management Institute

Mobile banking 2012Agency Management Institute

Crisis communicationsAgency Management Institute

How to create a group on Yahoo.comAgency Management Institute

Use your brand to find the perfect job!Agency Management Institute

Your logo is not your brandAgency Management Institute

Marketing Lessons from Walt DisneyAgency Management Institute

Recently uploaded (20)

Books on Display in the Library April 2025 - ShippingNZSG

Jax Bridges - Session 6 Predictive Indexshannonzipoy1

Nurturing Fathers Training - Certification TrainingCorey Perlman, Social Media Speaker and Consultant

Income Tax Return for NRIs Who Needs to File and How.pptxIndia For NRI

Forbes named Dr, Tran Quoc Bao, the sole Vietnamese healthcare leader amongst...Ignite Capital

Asia is home to some of the most dynamic healthcare leaders, shaping the future of medicine through innovation, accessibility, and patient-centered care. In Vietnam, Tran Quoc Bao has elevated Prima Saigon Medical Center into a beacon of international healthcare standards. Known for his commitment to excellence, Bao has made the center a trusted name in the region. In India, Dr. Alok Khullar, CEO of Gleneagles HealthCity Chennai, brings a physician’s insight to hospital leadership, making his institution a hub for high-acuity care and medical tourism. Pankaj Sahni, Group CEO of Medanta, has turned his organization into a global model for research-driven, patient-first care. At Narayana Health, Emmanuel Rupert leads with a mission to deliver affordable, world-class care to millions, continuing the legacy of visionary Dr. Devi Shetty. Dr. Shilpa Tatake, Group COO at Jupiter Hospital, is one of the few women in senior healthcare leadership in India, known for her efficient, empathetic style. Bhavdeep Singh, former Fortis CEO, remains a key influencer, praised for advancing digitization and patient experience. In China, David Chang (WuXi Advanced Therapies), John Oyler (BeiGene), and Zhao Bingxiang (China Resources Pharmaceutical) are driving breakthroughs in biotech and pharma. Peter DeYoung of India’s Piramal Group also stands out for his innovation in healthcare technology. These leaders—whether in hospitals, biotech, or pharma—are redefining healthcare across Asia. From operating rooms to boardrooms, their work is transforming lives and setting global standards for what healthcare can and should be.

Corn Bran Market Overview: Key Trends, Growth, & Forecasts 2025-2034Anna Poliatova

Unlock-Your-Affiliate-Marketing-PotentialOzias Rondon

Driving a Culture of Accountability: Transforming Patient Safety with KaiNexusKaiNexus

Presented by Lindsey Booty, RN, BS, CNOR, is the Supervisor of Performance Improvement Christopher Thomas, MD, is an Assistant Professor of Clinical Medicine at LSUHSC and Chief Quality Officer LeaAnn Teague, MBA, MT(ASCP), SBB, PMP, is Sr. Director of Performance Improvement from Our Lady of the Lake Regional Medical Center In many hospitals, the process of recording, prioritizing, and addressing safety concerns raised by employees during patient safety rounds is often manual, fragmented, and lacks standardization. To overcome these challenges, Our Lady of the Lake Medical Center implemented KaiNexus to streamline the documentation, tracking, and resolution of safety concerns raised during patient safety rounds, while ensuring that risks are prioritized and addressed in alignment with the SAFER Matrix. In this webinar, you'll learn how Our Lady of the Lake Regional Medical Center leveraged KaiNexus to reinforce a culture where safety is everyone's responsibility. By providing a transparent and efficient system for raising and addressing concerns, team members are empowered to speak up, knowing their input will be heard and acted upon.

The Applications of Tubular Poles in Urban InfrastructureUtkarsh India Limited

Saudi Arabia bottled water market Growth & Outlook (2025-2035)janewatson684

Why Foreign Companies in Vietnam Face Legal Risk.pdfANT Lawyers - International Law Firm in Vietnam

Vietnam is one of the most attractive destinations for foreign investment, with Ho Chi Minh City being the commercial hub of the country. However, doing business in Vietnam is not without challenges, particularly when legal disputes arise. Understanding these risks is the first step in mitigating potential legal problems. Learn more: https://antlawyers.vn/disputes/dispute-law-firms-in-ho-chi-minh-city-5.html

From Zero to Funded: How Small Businesses Can Build Credibility Without Perso...The Red Spectrum

Tired of being denied business funding because of your personal credit? Learn exactly how to build strong business credit, unlock Net 30 vendor accounts, and secure financing — all without using your SSN. This step-by-step guide covers: ✅ Structuring your business properly ✅ Building business credit fast ✅ Accessing vendor tradelines ✅ Unlocking higher credit limits ✅ Protecting your financial future Get the funding your business deserves — on your terms. 👉 Swipe through the guide and start your journey to financial freedom today. 🔗 www.theredspectrum.com #BusinessCredit #RedSpectrum #Entrepreneurship #RedSpectrum #StartupFunding #Credit #Funding #SmallBusinessSuccess #Finance #Net30Accounts #ZeroToFunded

State-of-Smart-Manufacturing_RockwellAutomation_2023.01.pdfSwapnil Sheth

What to Look for in Top Smart Business Card OptionsPopipro

The Ultimate Guide to Advertising on a Bitcoin Advertising Platform.pdfsatyam7searchppc

Global IoT Security Market: Industry Insights, Key Players, and Future Prospectschanderdeepseoexpert

Embracing The Future – The Transformative Power Of AI In HRRahul Bedi

Joseph Calling RestorationChurchApril 2025.pptxOs Hillman

OCB OpenDay Presentation_FINAL_30JAN19.pdfanasabuzaid84

WONDERHOODS Business｜Sector｜Consumer Brandmiosasaki4

In today’s world, building a strong consumer brand is about more than just visibility—it’s about trust, cultural relevance, and lasting emotional connections. Consumers don’t just buy products; they invest in brands that align with their values, lifestyles, and beliefs. We craft brand stories that go beyond marketing to create meaningful engagement. Leveraging deep consumer insights, trend analysis, and multi-channel strategies, we develop campaigns that resonate with audiences at a cultural and emotional level. Whether integrating brands into pop culture at the speed of news or tackling deeper societal challenges, our work builds brand equity, preference, and loyalty. Trust is at the heart of consumer decisions. We help brands cultivate transparency, authenticity, and credibility through compelling storytelling and strategic engagement. Our expertise spans industries—from food and beverage to beauty, wellness, and consumer tech—delivering campaigns that spark conversations, drive action, and build enduring relationships.

Books on Display in the Library April 2025 - ShippingNZSG

Jax Bridges - Session 6 Predictive Indexshannonzipoy1

Nurturing Fathers Training - Certification TrainingCorey Perlman, Social Media Speaker and Consultant

Income Tax Return for NRIs Who Needs to File and How.pptxIndia For NRI

Forbes named Dr, Tran Quoc Bao, the sole Vietnamese healthcare leader amongst...Ignite Capital

Corn Bran Market Overview: Key Trends, Growth, & Forecasts 2025-2034Anna Poliatova

Unlock-Your-Affiliate-Marketing-PotentialOzias Rondon

Driving a Culture of Accountability: Transforming Patient Safety with KaiNexusKaiNexus

The Applications of Tubular Poles in Urban InfrastructureUtkarsh India Limited

Saudi Arabia bottled water market Growth & Outlook (2025-2035)janewatson684

Why Foreign Companies in Vietnam Face Legal Risk.pdfANT Lawyers - International Law Firm in Vietnam

From Zero to Funded: How Small Businesses Can Build Credibility Without Perso...The Red Spectrum

State-of-Smart-Manufacturing_RockwellAutomation_2023.01.pdfSwapnil Sheth

What to Look for in Top Smart Business Card OptionsPopipro

The Ultimate Guide to Advertising on a Bitcoin Advertising Platform.pdfsatyam7searchppc

Global IoT Security Market: Industry Insights, Key Players, and Future Prospectschanderdeepseoexpert

Embracing The Future – The Transformative Power Of AI In HRRahul Bedi

Joseph Calling RestorationChurchApril 2025.pptxOs Hillman

OCB OpenDay Presentation_FINAL_30JAN19.pdfanasabuzaid84

WONDERHOODS Business｜Sector｜Consumer Brandmiosasaki4