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Workflow Diagrams:
From Point A to Point B for Free
Amy Castillo
Periodicals & Electronic Resources Librarian
Tarleton State University Library
acastillo@tarleton.edu
Cross Timbers Library Collaborative (CTLC) 4th Annual Conference
July 22, 2016 | Tarrant County College - NW Campus | Fort Worth, Texas
• Better understand existing workflows
• Improve workflows
• Document workflows
• Flesh out a new workflow to see how the steps align
Define scope & decide on goals:
What’s the purpose?
Collect Information:
Utilize different methods
• Shadowing
• Interviews
• Personal Experience
Highly
recommended:
Outline workflows in
written out
document to capture
each step with a
short description.
Outlines help identify which areas need to be diagrammed most and
provide your source of steps to include in diagrams.
Create Maps:
Know what you want to include
• How granular do you want to get?
• Determine what you’d like things to mean (shapes
& colors)
• Does it address your scope & goals?
Review with stakeholders:
Ask “Does this process work well?”
Diagramming helped us:
• Clear up confusion
• Identify unclear responsibilities
• Address inefficiencies
Tools for Making Workflow Maps/Data
Diagrams
Draw.io https://www.draw.io/
- Completely free
- Support Manual:
https://support.draw.io/display/DO/Draw.io+Online+User+Manual
Microsoft Word
- Comes standard with MS Office Suite
- Can make simpler diagrams
Microsoft Visio
- May be additional fee if not available at your institution
- How-to video: https://youtu.be/Hjd1nRrdxMU
Resources We Used
Webinar - Workflow Maps: Tools for Insight & Enhancement
https://youtu.be/_4IGruWZOt8
Slideshare - The Project One Pager
http://www.slideshare.net/tsierra/the-projectonepager
YouTube - 10 Tips for Using Draw.io https://youtu.be/hxTTQJ5a-zI
Nice Features of Draw.io
● Drag and drop to add shapes
and arrows
● Can auto-connect to next
shape
● “Scratchpad” allows you to
save the shapes style and
easily reuse
● Can make diagrams to fit
various paper sizes and
orientations
● Ability to save & share on
Google Drive, Dropbox, &
OneDrive or save to local
hard drive
● Browser-based so no need to
download any software!
● Dozens of ready-made
templates available for free
● If using Google Drive can
work on diagrams
simultaneously with others at
different locations
Example from Draw.io Using Google Drive -
Blank Diagram
Example from Draw.io Using Google Drive
Lifecycle
diagram
created in
MS Word for
ERM
workflows at
TSU Library
Top level
diagram
example
Created
using
Draw.io
for ERM
workflows
- TSU
Library
Simple
diagram
example
Created
using
Draw.io
for ERM
workflows
-TSU
Library
Semi-
complex
diagram
example
Source Used
Terms & phrasing borrowed from “Workflow Maps: Tools for Insight &
Enhancement” https://youtu.be/_4IGruWZOt8
Thank you!
Questions? Contact Us:
• Amy Castillo
Periodicals & Electronic Resources Librarian
acastillo@tarleton.edu
• Lacey Cook
Electronic Resources Specialist
lcook@tarleton.edu

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Workflow Diagrams: From Point A to Point B for Free

  • 1. Workflow Diagrams: From Point A to Point B for Free Amy Castillo Periodicals & Electronic Resources Librarian Tarleton State University Library acastillo@tarleton.edu Cross Timbers Library Collaborative (CTLC) 4th Annual Conference July 22, 2016 | Tarrant County College - NW Campus | Fort Worth, Texas
  • 2. • Better understand existing workflows • Improve workflows • Document workflows • Flesh out a new workflow to see how the steps align Define scope & decide on goals: What’s the purpose?
  • 3. Collect Information: Utilize different methods • Shadowing • Interviews • Personal Experience Highly recommended: Outline workflows in written out document to capture each step with a short description.
  • 4. Outlines help identify which areas need to be diagrammed most and provide your source of steps to include in diagrams.
  • 5. Create Maps: Know what you want to include • How granular do you want to get? • Determine what you’d like things to mean (shapes & colors) • Does it address your scope & goals?
  • 6. Review with stakeholders: Ask “Does this process work well?” Diagramming helped us: • Clear up confusion • Identify unclear responsibilities • Address inefficiencies
  • 7. Tools for Making Workflow Maps/Data Diagrams Draw.io https://www.draw.io/ - Completely free - Support Manual: https://support.draw.io/display/DO/Draw.io+Online+User+Manual Microsoft Word - Comes standard with MS Office Suite - Can make simpler diagrams Microsoft Visio - May be additional fee if not available at your institution - How-to video: https://youtu.be/Hjd1nRrdxMU
  • 8. Resources We Used Webinar - Workflow Maps: Tools for Insight & Enhancement https://youtu.be/_4IGruWZOt8 Slideshare - The Project One Pager http://www.slideshare.net/tsierra/the-projectonepager YouTube - 10 Tips for Using Draw.io https://youtu.be/hxTTQJ5a-zI
  • 9. Nice Features of Draw.io ● Drag and drop to add shapes and arrows ● Can auto-connect to next shape ● “Scratchpad” allows you to save the shapes style and easily reuse ● Can make diagrams to fit various paper sizes and orientations ● Ability to save & share on Google Drive, Dropbox, & OneDrive or save to local hard drive ● Browser-based so no need to download any software! ● Dozens of ready-made templates available for free ● If using Google Drive can work on diagrams simultaneously with others at different locations
  • 10. Example from Draw.io Using Google Drive - Blank Diagram
  • 11. Example from Draw.io Using Google Drive
  • 12. Lifecycle diagram created in MS Word for ERM workflows at TSU Library Top level diagram example
  • 15. Source Used Terms & phrasing borrowed from “Workflow Maps: Tools for Insight & Enhancement” https://youtu.be/_4IGruWZOt8
  • 16. Thank you! Questions? Contact Us: • Amy Castillo Periodicals & Electronic Resources Librarian acastillo@tarleton.edu • Lacey Cook Electronic Resources Specialist lcook@tarleton.edu