Poster session for the Cross Timbers Library Collaborative 4th Annual Conference (2016). Focuses on benefits of creating diagrams for workflow processes.
Workflow Diagrams: From Point A to Point B for Free
1. Workflow Diagrams:
From Point A to Point B for Free
Amy Castillo
Periodicals & Electronic Resources Librarian
Tarleton State University Library
acastillo@tarleton.edu
Cross Timbers Library Collaborative (CTLC) 4th Annual Conference
July 22, 2016 | Tarrant County College - NW Campus | Fort Worth, Texas
2. • Better understand existing workflows
• Improve workflows
• Document workflows
• Flesh out a new workflow to see how the steps align
Define scope & decide on goals:
What’s the purpose?
3. Collect Information:
Utilize different methods
• Shadowing
• Interviews
• Personal Experience
Highly
recommended:
Outline workflows in
written out
document to capture
each step with a
short description.
4. Outlines help identify which areas need to be diagrammed most and
provide your source of steps to include in diagrams.
5. Create Maps:
Know what you want to include
• How granular do you want to get?
• Determine what you’d like things to mean (shapes
& colors)
• Does it address your scope & goals?
6. Review with stakeholders:
Ask “Does this process work well?”
Diagramming helped us:
• Clear up confusion
• Identify unclear responsibilities
• Address inefficiencies
7. Tools for Making Workflow Maps/Data
Diagrams
Draw.io https://www.draw.io/
- Completely free
- Support Manual:
https://support.draw.io/display/DO/Draw.io+Online+User+Manual
Microsoft Word
- Comes standard with MS Office Suite
- Can make simpler diagrams
Microsoft Visio
- May be additional fee if not available at your institution
- How-to video: https://youtu.be/Hjd1nRrdxMU
8. Resources We Used
Webinar - Workflow Maps: Tools for Insight & Enhancement
https://youtu.be/_4IGruWZOt8
Slideshare - The Project One Pager
http://www.slideshare.net/tsierra/the-projectonepager
YouTube - 10 Tips for Using Draw.io https://youtu.be/hxTTQJ5a-zI
9. Nice Features of Draw.io
● Drag and drop to add shapes
and arrows
● Can auto-connect to next
shape
● “Scratchpad” allows you to
save the shapes style and
easily reuse
● Can make diagrams to fit
various paper sizes and
orientations
● Ability to save & share on
Google Drive, Dropbox, &
OneDrive or save to local
hard drive
● Browser-based so no need to
download any software!
● Dozens of ready-made
templates available for free
● If using Google Drive can
work on diagrams
simultaneously with others at
different locations