Short Property Owner Questionnaire
This questionnaire anonymous, but we offer the option of giving us an e-mail address at the bottom If you would like to know when we launch.
The Questions are designed to gather information pertaining to your Owner management company, their customer interactions and your level of satisfaction with them.
It is a few Questions will take about 2 minutes to complete and would help us allot.
 Please give a response to all questions.
Definitions:
For the Purposes of clarification the management company will be referred to as the "Owners Company" and is the body responsible for the common areas of a complex.
The "Management Agent" is the professional company employed by the Owners Company to ensure the company honours its obligations to the individual owners.
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Which of the following apply to you *
tick all that apply
Required
Are you required to pay a managment Fee to an owners company *
If no please discontinue survey
How would you rate communication from your managment  AGENT? *
non-satisfactory
satisfactory
How would you rate the value for money you get from your Fee? *
Least Value
Most Value
How would you Rate your level of satisfaction with the service being provided for your fee. *
Least Satisfied
Most Satisfied
What is the name of the Managment Agent responsible for services on your development
What is a typical response time you expect for a query to the management agent? *
Response being defined as a return communication.
What is the typical response time you get from your management agent? *
please tick the response you feel fits the average response time.
How would you rate the time taken to completely resolve issues raised with your management  agent? *
non-satisfactory
satisfactory
How would you rate the importance of being able to track performance of your management agent? *
not important
Very important
What annual Premium would you pay if it ensured transparancy on how your managment fee was being spent *
tick all that apply
Required
How do you rate the importance of keeping your development well maintained and in good repair? *
Not Important
Very Important
E-mail address
If you would like to know more about our service once launched enter your e-mail address here.
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