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Posts by ben

Ben Kleiman is Sr. Director of Product at Bitly, where he oversees Core Product, Data Products, and Trust & Safety operations protecting billions of monthly interactions. With over 15 years of leadership experience spanning product management and national security, Ben specializes in AI/ML strategy, data-driven decision making, and cross-functional team leadership. He previously served in senior roles at the NSA, including Division Chief for Technology Discovery, Head of Partnerships for Europe & Africa, and Technical Director, managing large-scale technology initiatives and international operations.
Read article: How QR Codes Improve Customer Service
QR Codes

How QR Codes Improve Customer Service

Discover how QR Codes make cus…

Read article: How Businesses Use QR Codes With Scheduling Apps for Appointments
QR Codes

How Businesses Use QR Codes With Scheduling Apps for Appointments

Discover how scheduling apps u…

Read article: The Ultimate Guide to Using QR Codes for Loyalty Programs
Customer Experience

The Ultimate Guide to Using QR Codes for Loyalty Programs

Discover how QR codes for loya…

Read article: Why QR Codes Increase Loyalty Program Sign-ups (and How to Begin)
Customer Experience

Why QR Codes Increase Loyalty Program Sign-ups (and How to Begin)

Get the scoop on using QR Code…

Read article: How to Create Personalized Loyalty Programs With QR Codes
QR Codes

How to Create Personalized Loyalty Programs With QR Codes

Boost loyalty with personalize…

Read article: How to Use QR Codes and Short Links for Loyalty Program Engagement
Customer Experience

How to Use QR Codes and Short Links for Loyalty Program Engagement

Find our top tips on using QR …

Read article: How Home Improvement Stores Can Use QR Codes to Engage Shoppers
QR Codes

How Home Improvement Stores Can Use QR Codes to Engage Shoppers

Transform home improvement sto…

Read article: Common Hotel Reservation Problems and How to Fix Them
Customer Experience

Common Hotel Reservation Problems and How to Fix Them

Solve hotel reservation proble…

Read article: How to Improve the Hospitality Experience in 2025
Customer Experience

How to Improve the Hospitality Experience in 2025

Master the important aspects o…

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