We're Hiring!

Work with smart people to solve difficult problems that impact how billions of people worldwide use the Internet.

Employee Benefits

We offer competitive compensation, full benefits and some great perks. More importantly, we offer you the chance to work with a team that is focused on building something impactful.

401k Match

Invest in your future. We offer a 401(k) savings plan with company match so you can plan for the time ahead.

Medical, Vision, & Dental

In addition to our full benefits package, employees receive 24/7 access to a team of doctors and insurance guides that can answer questions, virtually diagnose or treat you as needed.

Stock Options

We're committed to your investment in us and the growth of our company. We offer stock options for all employees.

Competitive Salary

We're proud to offer our employees salaries that compete with leading companies in our industry.

Commuter benefits

Our HQ is in NYC, but that doesn't mean you need to be. We offer commuter benefits whether you take a car, bike or train to work.

Paid Vacation

Our work/life balance is important to us. We offer paid vacation so you have time for your other passions.

Perks Of The Job

Snacks Galore
Team Celebrations
Catered Lunches
Pet Friendly
Ping Pong
Company Sports
Volunteer Program

Open Positions

Front-End Engineer

New York, NY United States

You enjoy bending the DOM to your will, crafting rich, performant cross platform interfaces, and making browsers do things they didn't know they were capable of doing. You manipulate CSS/JS as if they were silly putty. You'll be working from the application layer forward (server-side), working closely with both our UI/UX team, and our infrastructure team. Python experience is a plus. You have the following:A strong understanding of JavaScript outside of libraries / frameworks, i.e. the language itself, not just how to use jQuery, Angular, or Ember.Deep understanding of:EventsRemote DataClosuresThe DOMObject PrototypesData TypesScopeDetailed knowledge of CSS, the box model, semantic markup, and HTML5.Experience with performance tuning re: script / css / image loading.An understanding of application side security models, client side app hardening, XSRF, etc.Experience with a version control system (preferably git or svn).

Reliability Engineer

New York, NY United States

Reliability EngineerAs a Reliability Engineer you would measure application behavior to improve systems in the face of the continual failures and degradations present in a distributed service environment. You would have a passion for being able to identify bottlenecks and failure patterns and the ability to execute to improve them at any level of the stack. You would be responsible for staying ahead of the curve as bitly scales systems to meet demands.ResponsibilitiesLarge-scale distributed systems instrumenting and troubleshootingMonitor and maintain critical systemsParticipation in periodic on call dutiesMeasure and improve system stability in the face of distributed systems failuresCollaborate with Application Development teams to solve scalability issues due to user and dataset growthDevelop platform for collecting and analysing realtime application health data… at scaleQualificationsBachelor's degree in Computer science or related field/degree. (or 4+ years of equivalent experience )Fluency Python or GoExperience in C, C++ or Bash a plusExperience with IO Loop and concurrent programming (Go, tornado, libevent)Strong knowledge of Nginx, the HTTP stack, and approaches to Load Balancing traffic (haproxy, LVS, ELB).Strong network stack knowledge and analysis and troubleshooting (tcpdump, iperf, iostat)Experience with distributed service architectureExperience instrumenting and measuring applications with GraphiteSystems Trending experience with Munin, Cacti, Ganglia or similarConfiguration Management…

Data Scientist

New York, NY United States

Bitly faces a variety of interesting challenges that are ideally suited for a data scientist to pursue. We see massive amounts of data giving us a fascinating view into what is happening on the internet.We are adding an additional member to our science team. Our ideal candidate has an undergraduate degree in computer science, mathematics, statistics or some similar degree program. Graduate work in machine learning, natural language processing, applied statistics of social network analysis is highly desired. Experience with Python and Hadoop is required. Please provide a coding sample (Github username will suffice).Our scientist needs to be able to communicate their results internally and externally. The applicant should be comfortable writing a quick blog post and a scientifically sound academic paper to describe the work you will be doing. Please submit a current CV of your published work.We're looking for a scientist full of ideas and passion on how to utilize Bitly data to improve our product and our knowledge about the weird and wonderful internet.We like Scikit-Learn, MrJob, cheeseburgers, probabilistic data structures, and Bayesian networks. We love itertools in a way in which no person should love itertools. We post way too many animated gifs, and we are…

Application Engineer

Denver, CO United States

Bitly is seeking mid-level and senior Application Engineers to help improve and expand the services that power all of our products.Does API Design make you excited?  Are you up to the challenge of building scalable, robust, distributed systems?  Do you see an opportunity in building tools to help people understand the world around them?  Then bitly might be the right place for you.Additionally, in this paritcular role you'll be joining a small local team in Colorado which works as part of a larger team based in New York.As an Application Engineer at bitly you will:Take the tools created by our infrastructure team and combine them with the knowledge gained by our science team to build the services that drive all of our products.Create, manage, and improve web APIs that clearly, accurately, and efficiently provide clients with the data they need.Work with people throughout the company to understand the goals, needs, and priorities of systems and turn that understanding into a specific plan of attack.Design and build large scale, distributed, highly available, well tested, and easily managed services.Use a variety of tools and languages including Python, Go, Redis, Hadoop, MySQL, Riak, and more.An ideal candidate for this role:Has a solid background…

Senior Account Executive; Enterprise Sales

New York, NY United States

The Senior Account Executive in Enterprise Sales will work to align Bitly’s services to the business needs and objectives to that of our potential clients. The individual will be responsible for achieving their individual revenue goals while contribute to Bitly’s overall sales strategy and growth objectives.Candidates will be primarily responsible for leading all new business customer initiatives. They will coordinate the overall sales and commercial activities for their assigned territory, including prospecting, pipeline building and quota attainment.Enthusiastically present the vision and value of the Bitly solution over the phone using WebEx, and in face-to-face meetings, to C-level executivesCoordinate and work with extended team membersChampion your customers’ implementations to ensure successAchieve monthly and quarterly quota assignments and forecast sales activity accuratelyWork closely with Customer Success, Account Management, and Support teams to ensure customer satisfactionMake our customers successful!Some domestic travelExperience Requirements:5+ years quota achieving sales success, preferably in enterprise software, platform and/or marketing/media technology sales.Ideally, you will have proven experience in consultative selling into a matrixed environment including senior management clientsIdeally 3+ years experience at high growth SaaS company preferred and expertise in either ERP, CRM or Billing applications is a real plusExcellent written and verbal communication skillsSolid computer skills including Microsoft…

Senior Customer Success Manager

New York, NY United States

Bitly is looking for a Senior Customer Success Manager to build,  maintain, and grow strategic relationships with our largest enterprise customers. This role requires a consultative and holistic approach to the customer lifecycle. This includes providing guidance and leadership through the onboarding process, proactively identifying and closing sales opportunities that provide additional value for our customers over time, and early identification and resolution of at-risk customers. As the primary advocate for your customers,  you will also work closely with our product and engineering teams to assure that customer feedback is being incorporated into development decisions, thus ensuring greater overall product adoption and driving greater business value and satisfaction.The ideal candidate would be a strong leader and industry expert who wants to directly impact the social and digital marketing strategy for some of the largest brands in the world.ResponsibilitiesOwn the ultimate success of Bity’s enterprise customers, including initial onboarding and product adoption,  retention, and growthEnsure that customers derive maximum value from their investments in Bitly and fully leverage our services on an ongoing basisDevelop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy and measurements for successIdentify and develop new opportunities for expansion…

Sales Development Representative

New York, NY United States

We're growing our B2B client base, discovering new audiences and industries that benefit from our business insights. We’re looking to continue building a team to qualify inbound leads while defining outbound prospecting through measurement and conversion.About you: You're comfortable talking to strangers. You're resourceful and metrics driven. You're an expert at making first contact and building knowledge-based product value from limited information. You want to sell and are eager to learn.This role involves owning a process that is crucial to bitly’s business and developing that process as seamless bridge from marketing to sales.Specific Responsibilities:Outreach to all inbound leads that need further qualification.Qualified lead assignment to inside sales team.Outbound prospecting for new contacts at companies not yet using bitly.Maintenance and measurement of all stages of pre-sales lead pipeline.Daily use and update of bitly’s business systems: Hubspot and Salesforce.Candidate Requirements:1 - 2 years experience in a client communication position, ideally new client development, customer acquisition, or customer conversion.Familiarity with Salesforce and Hubspot or comparable marketing measurement and customer relationship management tools.Experience on in a team environment that required email and phone outreach and analyzed performance by measured results.At Bitly, we value our community and our culture.  We are actively looking for team…

Director of Business Development

New York, NY United States

Our Director of Business Development is an experienced, motivated, innovative and passionate individual who will play a key role in developing Bitly’s fast-paced, cutting-edge marketing technology business. They will identify, develop, define, negotiate, close, and manage new and existing partnerships. The role will be responsible for managing and developing the Bitly Certified Partner Program which highlights top partners and platform integrations and for creating great partnerships and programs that support all aspects of the business including sales, marketing, product, and engineering.The Director of Business Development will report to our VP of Business Development. Essential FunctionsMeets with existing and potential Bitly Certified Partners to discuss product roadmaps and alignment of strategic initiatives.Identifies trendsetter ideas by researching industry and related events, publications, and announcements.Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.Professional Requirements4-7 years experience in business/corporate development,…

Business Development Intern

New York, NY United States

The Business Development Intern will support a range of strategic initiatives like the Bitly Certified Partner Program and other partnerships and programs driving all aspects of the business including sales, marketing, product, and engineering.Our Business Development Intern will report to our VP of Business Development. Candidates will be primarily responsible for:Performing market research to identify and track key competitors, potential partners and industry trendsTracking and reporting on KPIs for certified partners and platform activityPerforming detailed analyses on large data sets to identify key revenue drivers and market opportunitiesDeveloping presentation materials for a range of stakeholders – including pitch decks, executive presentation materials and materials for industry speaking eventsActively contributing to cross-functional conversations across product, sales and marketing teamsWorking directly with executive leadership to drive decisions on growth strategiesExperience Requirements:3-5 years of experience and currently enrolled in a top MBA programConsulting or finance background preferredExcellent written and verbal communication skillsExcellent analytical skills and experience working with large data sets to develop business recommendationsAbility and appetite to learn quickly in a fast-paced environmentTeamwork, flexibility and experience working cross-functionally across an organizationStrong computer skills including Microsoft Word, PowerPoint, Excel and Salesforce.com a plusBachelor’s Degree from an accredited four year universityAt Bitly, we value our…

Senior Content Strategist

New York, NY United States

Bitly is looking for a Senior Content Strategist to develop, direct, and execute on Bitly’s content marketing operations. The role is the first content hire in what will be a key and growing function of our marketing team. In the position, this person will be responsible for all external-facing content that Bitly produces; including webinars, ebooks, blog posts, and educational guides. Bitly’s target customers are marketers; the goal of the content we produce is to foster a hub for those folks to learn and grow in their profession.The ideal candidate is a strong leader with industry knowledge, who also has a deep interest in creating compelling content and knack for driving bottom-line growth.ResponsibilitiesOwn and develop Bitly’s content strategy; including the content mediums we invest in, the topical areas of focus, and the calendar for when items are to be produced.Execute on the content strategy through a combination of hands-on work and thoughtful delegation.Measure and analyze the effectiveness of the content we’re producing, tracking back to bottom-line lead goals and community metrics.Identify new opportunities for the expansion of Bitly into external content pieces of earned media.Institute an opinionated view on how we produce content and the style of content we produce.Desired Skills…

Marketing Developer

New York, NY United States

Bitly is looking for a Marketing Developer to join our growing team. The Marketing Developer is a pivotal part of our Marketing team, allowing us to execute on technical projects in an iterative way. Reporting to our Technical Project Director, the role will roll up to engineering but be a functional resource for the Marketing team. The range of projects cover the spectrum of making updates to our marketing website to creating standalone products from concept to prototype.The ideal candidate brings a broad base of technical know-how, with a heavy emphasis on front-end programming languages while also understanding the fundamentals of back-end programming languages.ResponsibilitiesManage and execute on all technical marketing requests.Work cooperatively with the engineering teams to integrate and understand our technical dependencies.Recommend and implement a technology stack that allows the marketing team to work more efficiently.Think creatively about standalone lead generation products that could be built and work end to end to bring them from concept to product.Desired Skills & ExperienceMinimum of 2+ years of working experience in a technical role at an internet startup or online business.Excellent project management skills and a breadth of functional technical expertise; with a heavy emphasis on HTML, CSS, and Javascript.Detail-oriented with the…

Community Manager

New York, NY United States

Bitly is looking for a Community Manager to foster and grow our audience of marketers. With Bitly’s history in the world of social media software, it’s important we’re exemplary in our social media marketing efforts. The Community Manager will be responsible for owning and growing our social channels, many of which have a large and thriving community in tact. It’s up to this person to institute and execute a social media strategy that helps Bitly continue as a thought leader in our space.The ideal candidate has a proven track record of success, an opinionated view on how social marketing should be done, and an in-depth understanding or passion for marketing software.ResponsibilitiesOwn and develop Bitly’s social media strategy; including channels utilized, voice, and frequency.Work closely with our Content Strategist and Product Marketing Manager to effectively distribute product updates and new content pieces.Measure and analyze the effectiveness of our social channels, tracking back to bottom-line lead goals and community metrics.Assist and execute on written content items, as directed by the Content Strategist.Desired Skills & ExperienceMinimum of 2+ years of experience in a marketing or social media function at a SaaS business or internet startup.Proven success in growing a functional area of ownership…

Customer Support Representative

New York, NY United States

Bitly is looking for a Customer Support Representative who will work with the team to build, maintain, and grow strategic relationships with our enterprise client base. This role will allow you to learn all aspect of customer lifecycle including client onboarding, support, retention and expansion of accounts. You will get to work with some of the largest and most exciting brands in the world, including Amazon, NBC Universal, Apple, Google, ESPN, Disney, Louis Vuitton, and over 500 more! You will also get to work closely with the product, marketing and sales team to help develop better internal processes to facilitate the best overall experiences for our customers.The ideal candidate would be passionate about the marketing technology space and eager to learn from, and be an integral part of, an amazing team. He/She would thrive in a face-past and challenging start-up environment.Responsibilities:Assist the customer success team with all aspect’s of their day-to-day activities, including new client onboarding, support, and renewalsIdentify and help develop new opportunities for expansion within existing accountsAnalyze customer usage data for early identification of at-risk clientsManage the customer database and build out custom reports that will allow the team to more efficiently identify targets for expansion or those…

Finance and Operations Intern

New York, NY United States

Bitly is looking for a Finance and Operations Intern who will work with the team on a variety of real, impactful projects. This role will allow you to learn firsthand how SaaS companies operate, including working cross-departmentally on projects that directly impact Sales, Customer Success, Marketing, HR, Finance and Operations. You’ll report into the VP of Finance and Operations.The ideal candidate works hard, is quick on his feet and is always looking for ways to contribute. They’re interested in Technology and SaaS, have a strong excel background and understand the importance of metrics.Desired Skills:Currently enrolled in a 4-year accredited college or universityAble to work 3-4 days per week in our NYC office for the summerStrong desire to learn from and contribute to an amazing teamGreat attitude with the desire to be a key player in a fun, fast-paced work environmentEntrepreneurial spirit with a passion for marketing technology, social media, and start-upsEOEAt Bitly, we value our community and our culture.  We are actively looking for team members who align with our mission and values.It is our mission to empower marketers to make better decisions by providing insight into the connected world. Our values:>(!=) We strive for excellence in all we do. We care. Knowledge is power. We…

Customer Success Manager

New York, NY United States

Bitly is looking for a Customer Success Manager to build,  maintain, and grow strategic relationships with our enterprise customers. This role requires a consultative and holistic approach to the customer lifecycle. This includes providing guidance and leadership through the onboarding process, proactively identifying and closing sales opportunities that provide additional value for our customers over time, and early identification and resolution of at-risk customers. As the primary advocate for your customers, you will also work closely with our product and engineering teams to assure that customer feedback is being incorporated into development decisions, thus ensuring greater overall product adoption and driving greater business value and satisfaction.The ideal candidate would be a strong leader who is looking for a sales-focused customer success role with the desire to  directly impact the social and digital marketing strategy of some of the largest brands in the world.ResponsibilitiesOwn the ultimate success of Bity’s enterprise customers, including initial onboarding and product adoption,  retention, and growthIdentify and develop new opportunities for expansion across the customer’s business to ensure subscription growth and increased solution footprint across the organization.Ensure that customers derive maximum value from their investments in Bitly and fully leverage our services on an ongoing basisDevelop a…