We're Hiring!

Work with smart people to solve difficult problems that impact how billions of people worldwide use the Internet.

Employee Benefits

We offer competitive compensation, full benefits and some great perks. More importantly, we offer you the chance to work with a team that is focused on building something impactful.

401k Match

Invest in your future. We offer a 401(k) savings plan with company match so you can plan for the time ahead.

Medical, Vision, & Dental

In addition to our full benefits package, employees receive 24/7 access to a team of doctors and insurance guides that can answer questions, virtually diagnose or treat you as needed.

Stock Options

We're committed to your investment in us and the growth of our company. We offer stock options for all employees.

Competitive Salary

We're proud to offer our employees salaries that compete with leading companies in our industry.

Commuter benefits

Our HQ is in NYC, but that doesn't mean you need to be. We offer commuter benefits whether you take a car, bike or train to work.

Paid Vacation

Our work/life balance is important to us. We offer paid vacation so you have time for your other passions.

Perks Of The Job

Snacks Galore
Team Celebrations
Catered Lunches
Pet Friendly
Ping Pong
Company Sports
Volunteer Program

Open Positions

Front-End Engineer

New York, NY United States

Bitly is seeking mid-level and senior Front End Engineers to collaborate with product, design, and engineering to build innovative, application dashboards used everyday by our customers consisting of top brands as well as our sizable base of free users. Our engineering team works on challenging, product and data-focused problems. Our systems are built to process and provide analytics for over 8 billion clicks per month for people and businesses all over the world. We have a friendly, inclusive culture that's built around helping each other improve and learn. As a Front End Engineer at Bitly, you will: Collaborate with talented engineers, designers, and product managers to build, ship, and improve our core products.Explore new languages, frameworks, and methodologies while also being able to discuss when—or when not—to use them in a production environment.Write code using ES6 JavaScript as well as recent HTML5 APIs.Participate in a culture that values structured code reviews as well as deploying frequently. An ideal candidate for this role will: Have a willingness to experiment, evaluate, and introduce other team members to new frameworks, technology, and workflows.Possess a strong understanding of JavaScript outside of libraries or frameworks, i.e. the language itself, not just how to use jQuery, Angular,…

Customer Success Manager

San Francisco, CA United States

Bitly is looking for a Customer Success Manager to work with our B2B client base including some of the top brands and largest publishers in the world.We’re looking for a customer facing, organized individual with client management and sales experience. This role involves working closely with Sales, Support and Product teams to provide product and client feedback that directly affects our roadmap. The Customer Success team is responsible for retention and driving client satisfaction.The key to this role is being able to articulate value, inspire and sell the future of Bitly.ResponsibilitiesAct as primary point of contact and develop a trusted relationship with Bitly's clientsEstablish and oversee client on-boarding experience, training and development of best practices to continually drive incremental value to clientsUnderstand and assess client requirements, social media strategy and corporate structure as it applies to our productsIdentify, manage and close up-sell opportunities among existing clientsManage customer support emails and client feedback providing input to the product teamWork closely with the product development team to prioritize all requests & communicate back to clientsDesired Skills & Experience Account management and/or sales experience in the digital or social spaceExperience deploying SaaS solutions Experience working with Fortune 500 clients and agenciesDetail-oriented with the ability to…

Senior Account Executive

New York, NY United States

Are you a salesperson looking to move into the future with a leading SaaS company that is also one of the most popular brands on the internet? The Senior Account Executive will work to align Bitly’s services to the business needs and objectives to that of our potential clients. The individual will be responsible for achieving his or her individual revenue goals while contributing to Bitly’s overall sales strategy and growth objectives.Candidates will be primarily responsible for leading all new business customer initiative primarily targeting Fortune 500 companies. They will coordinate the overall sales and commercial activities for their assigned accounts, including prospecting, pipeline building and quota attainment.Desired Skills and Experience:3+ years of proven sales success, preferably in SaaS, platform and/or marketing/media technology salesExceeds sales goals and executes strategies to win new accountsGrow revenue and account penetrationDemonstrate Bitly’s value through live demos, in-person presentations and cold callsExcellent written and verbal communication skills Experience using Salesforce.com is preferredBachelor's Degree from an accredited four-year college/universityCustomer-focused mentality and enthusiasm for building strong relationships Combined pipeline management of inbound and outbound leadsExperience working with a manager to successfully forecast against quota At Bitly, we value our community and our culture.  We are actively looking for team members who align with…

Sales Development Representative

New York, NY United States

We're growing our B2B client base, discovering new audiences and industries that benefit from our business insights. We’re looking to continue building a team to qualify inbound leads while defining outbound prospecting through measurement and conversion.About you: You're comfortable talking to strangers. You're resourceful and metrics driven. You're an expert at making first contact and building knowledge-based product value from limited information. You want to sell and are eager to learn.This role involves owning a process that is crucial to bitly’s business and developing that process as seamless bridge from marketing to sales.Specific Responsibilities:Outreach to all inbound leads that need further qualification.Qualified lead assignment to inside sales team.Outbound prospecting for new contacts at companies not yet using bitly.Maintenance and measurement of all stages of pre-sales lead pipeline.Daily use and update of bitly’s business systems: Hubspot and Salesforce.Candidate Requirements:1 - 2 years experience in a client communication position, ideally new client development, customer acquisition, or customer conversion.Familiarity with Salesforce and Hubspot or comparable marketing measurement and customer relationship management tools.Experience on in a team environment that required email and phone outreach and analyzed performance by measured results.At Bitly, we value our community and our culture.  We are actively looking for team…

Account Executive

San Francisco, CA United States

Are you a salesperson looking to move into the future with a leading SaaS company that is also one of the most popular brands on the internet? The Account Executive, Corporate Sales will work to align Bitly’s services to the business needs and objectives to that of our potential clients. The individual will be responsible for achieving their individual revenue goals while contributing to Bitly’s overall sales strategy and growth objectives.Candidates will be primarily responsible for leading all new business customer initiatives. They will coordinate the overall sales and commercial activities for their assigned territory, including prospecting, pipeline building and quota attainment.You'll need:2+ years of proven sales success, preferably in SaaS, platform and/or marketing/media technology sales to brand marketersIntellectual curiosity with a keen interest in digital marketing, mobile, and/or social technologies Experience in highly competitive markets with a winning attitude and insatiable desire to succeedCustomer-focused mentality and enthusiasm for building strong relationships Problem-solver with loads and loads of initiativeAbility to work in a rapidly expanding and changing environmentExcellent written and verbal communication skills Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel Bachelor's Degree from an accredited four-year college/universityAt Bitly, we value our community and our culture.  We are actively looking for team members who align with our…

Front-End Engineer

Denver, CO United States

Bitly is seeking mid-level and senior Front End Engineers to collaborate with product, design, and engineering to build innovative, application dashboards used everyday by our customers consisting of top brands as well as our sizable base of free users. Our engineering team works on challenging, product and data-focused problems. Our systems are built to process and provide analytics for over 8 billion clicks per month for people and businesses all over the world. We have a friendly, inclusive culture that's built around helping each other improve and learn. As a Front End Engineer at Bitly, you will: Collaborate with talented engineers, designers, and product managers to build, ship, and improve our core products.Explore new languages, frameworks, and methodologies while also being able to discuss when—or when not—to use them in a production environment.Write code using ES6 JavaScript as well as recent HTML5 APIs.Participate in a culture that values structured code reviews as well as deploying frequently. An ideal candidate for this role will: Have a willingness to experiment, evaluate, and introduce other team members to new frameworks, technology, and workflows.Possess a strong understanding of JavaScript outside of libraries or frameworks, i.e. the language itself, not just how to use jQuery, Angular,…

Account Executive

New York, NY United States

Are you a salesperson looking to move into the future with a leading SaaS company that is also one of the most popular brands on the internet? The Account Executive, Corporate Sales will work to align Bitly’s services to the business needs and objectives to that of our potential clients. The individual will be responsible for achieving their individual revenue goals while contributing to Bitly’s overall sales strategy and growth objectives.Candidates will be primarily responsible for leading all new business customer initiatives. They will coordinate the overall sales and commercial activities for their assigned territory, including prospecting, pipeline building and quota attainment.You'll need:2+ years of proven sales success, preferably in SaaS, platform and/or marketing/media technology sales to brand marketersIntellectual curiosity with a keen interest in digital marketing, mobile, and/or social technologies Experience in highly competitive markets with a winning attitude and insatiable desire to succeedCustomer-focused mentality and enthusiasm for building strong relationships Problem-solver with loads and loads of initiativeAbility to work in a rapidly expanding and changing environmentExcellent written and verbal communication skills Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel Bachelor's Degree from an accredited four-year college/universityAt Bitly, we value our community and our culture.  We are actively looking for team members who align with our vision, mission…

Senior Customer Success Manager

New York, NY United States

Bitly is looking for a Senior Customer Success Manager to build,  maintain, and grow strategic relationships with our largest enterprise customers. This role requires a consultative and holistic approach to the customer lifecycle. This includes providing guidance and leadership through the onboarding process, proactively identifying and closing sales opportunities that provide additional value for our customers over time, and early identification and resolution of at-risk customers. As the primary advocate for your customers,  you will also work closely with our product and engineering teams to assure that customer feedback is being incorporated into development decisions, thus ensuring greater overall product adoption and driving greater business value and satisfaction.The ideal candidate would be a strong leader and industry expert who wants to directly impact the social and digital marketing strategy for some of the largest brands in the world.ResponsibilitiesOwn the ultimate success of Bity’s enterprise customers, including initial on-boarding and product adoption,  retention, and growthEnsure that customers derive maximum value from their investments in Bitly and fully leverage our services on an ongoing basisDevelop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy and measurements for successIdentify and develop new opportunities for expansion…

Senior Account Executive

San Francisco, CA United States

Are you a salesperson looking to move into the future with a leading SaaS company that is also one of the most popular brands on the internet? The Senior Account Executive will work to align Bitly’s services to the business needs and objectives to that of our potential clients. The individual will be responsible for achieving his or her individual revenue goals while contributing to Bitly’s overall sales strategy and growth objectives.Candidates will be primarily responsible for leading all new business customer initiative primarily targeting Fortune 500 companies. They will coordinate the overall sales and commercial activities for their assigned accounts, including prospecting, pipeline building and quota attainment.Desired Skills and Experience:3+ years of proven sales success, preferably in SaaS, platform and/or marketing/media technology salesExceeds sales goals and executes strategies to win new accountsGrow revenue and account penetrationDemonstrate Bitly’s value through live demos, in-person presentations and cold callsExcellent written and verbal communication skills Experience using Salesforce.com is preferredBachelor's Degree from an accredited four-year college/universityCustomer-focused mentality and enthusiasm for building strong relationships Combined pipeline management of inbound and outbound leadsExperience working with a manager to successfully forecast against quota At Bitly, we value our community and our culture.  We are actively looking for team members who align with…

PR Manager

New York, NY United States

The PR and Events Manager will oversee all aspects of media relations, external communications and events at Bitly. Our ideal candidate is a PR pro, with a passion for Saas Marketing, who will serve as an ambassador for the Bitly brand.  They have excellent event planning skills, acute attention to detail and excel in a fast paced startup environment.RESPONSIBILITIESManage Bitly-hosted events; including logistics, content updates, and overall operations and facilitation.Serve as the project leader for strategic programs related to strengthening Bitly’s reputation and relationships within the marketplace; including thought leadership, crisis communications, and executive visibility.  Understands customer trends and anticipates needs to help drive growth and brand awareness; assesses industry trends and identifies new solutions, products and/or services.Secure byline opportunities for relevant internal stakeholdersWork with our Community Manager to maintain a cohesive voice across all channels.Handle all aspects of media communications; including press releases, media inquiries, statements and other relevant materials.  Help develop a variety of content, including messages and talking points for key spokespeople as needed.Work with the Product Marketing Manager to ideate and execute on news-worthy initiatives, such as product/feature launches.Ability to grasp complex and technical content, and break it down for different audiences.Work closely with the marketing…

Sales Development Representative

San Francisco, CA United States

We're growing our B2B client base, discovering new audiences and industries that benefit from our business insights. We’re looking to continue building a team to qualify inbound leads while defining outbound prospecting through measurement and conversion.About you: You're comfortable talking to strangers. You're resourceful and metrics driven. You're an expert at making first contact and building knowledge-based product value from limited information. You want to sell and are eager to learn.This role involves owning a process that is crucial to bitly’s business and developing that process as seamless bridge from marketing to sales.Specific Responsibilities:Outreach to all inbound leads that need further qualification.Qualified lead assignment to inside sales team.Outbound prospecting for new contacts at companies not yet using bitly.Maintenance and measurement of all stages of pre-sales lead pipeline.Daily use and update of bitly’s business systems: Hubspot and Salesforce.Candidate Requirements:1 - 2 years experience in a client communication position, ideally new client development, customer acquisition, or customer conversion.Familiarity with Salesforce and Hubspot or comparable marketing measurement and customer relationship management tools.Experience on in a team environment that required email and phone outreach and analyzed performance by measured results.At Bitly, we value our community and our culture.  We are actively looking for team…

Director of Sales Operations

New York, NY United States

The Director of Sales Operations (DSO) manages support functions essential to sales force productivity. These include planning, reporting, quota management and reporting, sales process optimization, sales job design, sales training, sales program implementation and sales compensation design and administration. The DSO is responsible for the overall productivity and effectiveness of the assigned sales organization. Reporting to the Director of Finance and Operations, the DSO also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported. JOB RESPONSIBILITIES ●Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the firm. ●Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. ●Works to ensure all sales organization objectives are assigned in a timely fashion. ●Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. ●Monitors the accuracy…

Customer Success Associate

San Francisco, CA United States

Bitly is looking for a Customer Success Associate to build,  maintain, and grow relationships with our enterprise customers. This role requires a consultative and holistic approach to the customer lifecycle. This includes providing guidance and leadership through the onboarding process, proactively identifying and closing sales opportunities that provide additional value for our customers over time, and early identification and resolution of at-risk customers. As the primary advocate for your customers, you will also work closely with our product and engineering teams to assure that customer feedback is being incorporated into development decisions, thus ensuring greater overall product adoption and driving greater business value and satisfaction.The ideal candidate would be a self-starter  who is looking to gain experience as a customer success professional in the marketing technology industry. He/She would thrive in a face-past and challenging start-up environment and would be eager to learn from, and be an integral part of, an amazing team. ResponsibilitiesOwn the ultimate success of Bitly’s enterprise customers, including initial onboarding and product adoption,  retention, and growthPersonally manage our growing customer base of over 100 nonprofit, small business, and edu clientsEnsure that customers derive maximum value from their investments in Bitly and fully leverage our services on…

Community Manager

, United States

Bitly is looking for a Community Manager to foster and continue to grow our large community of marketers, developers and more. As the brand ambassador for the leading link management platform, Bitly’s Community Manager will execute a strategy online and off that helps drive loyalty & retention and continues to position the company and its team as thought leaders in the marketing technology space.The ideal candidate has a proven track record of success, an opinionated view on how community should be built, and an in-depth understanding or passion for marketing software.Responsibilities:Drive advocacy and facilitate conversations within the Bitly community, which includes more than 100,000 people across Facebook, Twitter & LinkedIn.Craft platform-specific copy in the Bitly voice with visuals like graphics and gifs.Elevate internal communication for key community & content programs; craft email copy for Bitly events & product updates.Field support requests and escalate them to the support team; work with the senior content strategist & product marketing manager to effectively promote content initiatives, product launches and more.Deliver prospect and customer swag boxes on a rolling basis to create brand affinity and encourage loyalty.Collaborate with the content team to identify and highlight influencers & power users.Curate content for and deliver webinars…

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