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    • AnalyticsA central place to track and analyze the performance of all short links and QR Codes
    • 2D BarcodesAdd a Global Trade Item Number (GTIN) to QR Codes designed for packaging
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Posts by Luke Reynebeau

Luke Reynebeau is the VP of Customer and Retention Marketing at Bitly, where he leads the Product Marketing, Customer Marketing, and Lifecycle Marketing teams. In his role, Luke helps shape how Bitly communicates its value, builds meaningful connections with customers, and creates experiences that inspire long-term loyalty. He has built his career growing and scaling SaaS companies, with experience both working in-house and consulting with startups to help them find focus, momentum, and growth. Luke brings together storytelling, strategy, and data to drive impact while fostering a culture of creativity and collaboration. Outside of Bitly, he’s curious about the ways technology influences communication, enjoys exploring new ideas in marketing and leadership, and is always looking for fresh perspectives on how people and products connect.
Read article: Top Challenges Facing the Hospitality Industry in 2025
Customer Experience

Top Challenges Facing the Hospitality Industry in 2025

Learn about hospitality industry challenges and adopting strategies for overcoming them.

Read article: Top Registration Form Best Practices for High-Converting Landing Pages
Landing Pages

Top Registration Form Best Practices for High-Converting Landing Pages

Discover top tips for effective landing page registration forms.

Read article: How Cashless Tipping Is Changing Service Payments
Customer Experience

How Cashless Tipping Is Changing Service Payments

Find out how cashless tipping works and why it’s trending.

Read article: Conversational Commerce 101: Benefits, Examples, and Use Cases
Mobile

Conversational Commerce 101: Benefits, Examples, and Use Cases

Curious about how to transition into conversational commerce? Find out here!

Read article: Connections Strategy Spotlight: Conversational Commerce
Mobile

Connections Strategy Spotlight: Conversational Commerce

Conversational commerce meets customers where they are, combining real-time messaging with convenience and personalization. Learn more!

Read article: What Is Customer Order Management, and Why Is It Important?
Customer Experience

What Is Customer Order Management, and Why Is It Important?

Optimize order management to streamline fulfillment and improve customer experience.

Read article: 6 Successful Post-Purchase Text Sequences for Ecommerce
Customer Experience

6 Successful Post-Purchase Text Sequences for Ecommerce

Maximize repeat sales with post-purchase text sequences.

Read article: 8 of the Best Post-Purchase Email Sequences for Clothing Brands
Customer Experience

8 of the Best Post-Purchase Email Sequences for Clothing Brands

Build loyalty with post-purchase emails for clothing brands.

Read article: How Does KPI Tracking Improve Customer Service? (+ 10 KPIs To Track)
Customer Experience

How Does KPI Tracking Improve Customer Service? (+ 10 KPIs To Track)

Track customer service KPIs to enhance performance and improve customer satisfaction.

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