Customer Experience

How Artie Bars Uses Bitly QR Codes to Build Customer Relationships

From tech layoffs to sweet success with Bitly QR Codes.

How QR Codes Transform Static Marketing Into Interactive Experiences

Learn how brands transform static marketing into interactive experiences using strategic QR Code placement.

Click and Scan Data to Enhance Lead Scoring With Salesforce and Bitly

Boost Salesforce lead scoring with Bitly click and scan data for better targeting.

How The Trail Conservancy Uses Bitly QR Codes to Connect with Trail Users

How The Trail Conservancy Uses Bitly QR Codes to Connect with Trail Users

From COVID necessity to strategic communication tool—a conservation success story.

How Real-Time Shipping Updates Improve The Customer Experience

Branded shipping updates boost trust and reduce support—here’s how.

Customer Engagement in 2025: Trends, Tips, and Best Practices

Top customer engagement trends 2025 to boost loyalty and drive ROI.

An In-Depth Look at Gamification in Loyalty Programs

Use game mechanics to turn casual customers into loyal fans.

How Shipment SMS Updates Reduce Support Ticket Volume

Learn about how Bitly can help reduce support tickets with SMS shipment updates.