Posts by ben

Ben est directeur de la confiance et de la sécurité chez Bitly, où il se consacre à la protection de nos utilisateurs et utilisatrices et à la mise en œuvre de mesures visant à rendre Internet plus sûr pour tous et toutes. Avant de rejoindre Bitly, il a passé plus de dix ans au sein de la communauté du renseignement américaine, où il a dirigé des équipes travaillant sur des questions urgentes liées à la sécurité nationale.
Read article: How QR Codes Improve Customer Service
QR Codes

How QR Codes Improve Customer Service

Discover how QR Codes make customer service faster and easier for everyone.

Read article: How Businesses Use QR Codes With Scheduling Apps for Appointments
QR Codes

How Businesses Use QR Codes With Scheduling Apps for Appointments

Discover how scheduling apps use QR Codes for better customer experiences.

Read article: The Ultimate Guide to Using QR Codes for Loyalty Programs
Customer Experience

The Ultimate Guide to Using QR Codes for Loyalty Programs

Discover how QR codes for loyalty programs can increase customer retention and simplify rewards.

Read article: Why QR Codes Increase Loyalty Program Sign-ups (and How to Begin)
Customer Experience

Why QR Codes Increase Loyalty Program Sign-ups (and How to Begin)

Get the scoop on using QR Codes to increase how many people sign up for your loyalty program.

Read article: How to Create Personalized Loyalty Programs With QR Codes
QR Codes

How to Create Personalized Loyalty Programs With QR Codes

Boost loyalty with personalized QR Code rewards.

Read article: How to Use QR Codes and Short Links for Loyalty Program Engagement
Customer Experience

How to Use QR Codes and Short Links for Loyalty Program Engagement

Find our top tips on using QR Codes and short links for loyalty programs.

Read article: How Home Improvement Stores Can Use QR Codes to Engage Shoppers
QR Codes

How Home Improvement Stores Can Use QR Codes to Engage Shoppers

Transform home improvement stores with QR Codes for better shopper engagement.

Read article: Common Hotel Reservation Problems and How to Fix Them
Customer Experience

Common Hotel Reservation Problems and How to Fix Them

Solve hotel reservation problems with these solutions for smoother bookings.

Read article: How to Improve the Hospitality Experience in 2025
Customer Experience

How to Improve the Hospitality Experience in 2025

Master the important aspects of the hospitality experience for greater customer satisfaction.