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Posts by ben

Ben Kleiman is Sr. Director of Product at Bitly, where he oversees Core Product, Data Products, and Trust & Safety operations protecting billions of monthly interactions. With over 15 years of leadership experience spanning product management and national security, Ben specializes in AI/ML strategy, data-driven decision making, and cross-functional team leadership. He previously served in senior roles at the NSA, including Division Chief for Technology Discovery, Head of Partnerships for Europe & Africa, and Technical Director, managing large-scale technology initiatives and international operations.
Read article: Proteger al público con conexiones más seguras a cada clic y escaneo
Sin categoría

Proteger al público con conexiones más seguras a cada clic y escaneo

Descubre cómo nuestro equipo de Confianza y seguridad hace de internet un lugar más seguro.

Read article: How To Optimize Customer Experience for Business Growth
Customer Experience

How To Optimize Customer Experience for Business Growth

Explore best practices in optimizing customer experiences to ensure satisfaction.

Read article: How Gamification Can Drive Customer Engagement: A Guide
Customer Experience

How Gamification Can Drive Customer Engagement: A Guide

Find out how gamification drives customer engagement and loyalty here.

Read article: Gamification in Consumer Packaged Goods: What To Know
Customer Experience

Gamification in Consumer Packaged Goods: What To Know

Get expert insights into how gamification in consumer packaged goods (CPG) can work.

Read article: Consumer Packaged Goods 101: What is CPG?
QR Codes

Consumer Packaged Goods 101: What is CPG?

Learn the basics of the Consumer Packaged Goods, examples, and so much more!

Read article: Top 11 Tips for Improving Internal Communications
Bitly Products

Top 11 Tips for Improving Internal Communications

Learn how to improve your internal communications for a happier, more productive team.

Read article: 8 Strategies to Personalize Customer Service and Experiences
Customer Experience

8 Strategies to Personalize Customer Service and Experiences

Discover how to personalize customer service for unforgettable, positive customer experiences.

Read article: How To Create a Top-Tier Customer Service Strategy
Customer Experience

How To Create a Top-Tier Customer Service Strategy

Craft a top-tier customer service strategy to delight and retain customers.

Read article: Top 10 CX Metrics To Measure (+ Examples)
Customer Experience

Top 10 CX Metrics To Measure (+ Examples)

Learn essential CX metrics to enhance your service quality.

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Conocer el rendimiento de tus enlaces cortos y códigos QR debería ser tan fácil como crearlos. Rastrea, analiza y optimiza todas tus conexiones en un solo lugar.

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