We don’t usually think of links as part of the customer experience. The link is a little bit like air. We use it all the time, but we don’t think about it.
But links are everywhere. Every click, swipe, and tap is a link.
A link, when it’s doing its job well, brings you seamlessly from one channel to another, from app to app.
You can use a link to see exactly what consumers are engaging with, where, and when.
By rethinking the link, you can start improving click-through rates, optimizing investment, and building better customer experiences.
In this guide, we will walk through unique and creative ways to use the link. We will show you how to get started with Bitly Enterprise, how to use Bitlinks to brand and shorten, and how to use the link to build a robust and seamless customer experience.
In this guide, we talk about:
- How to get started with Bitly Enterprise
- How to use Bitlinks to brand and shorten
- How to use the link to build a robust and seamless customer experience across channels