Send timely updates to customers with trackable short links
- Deliver lightning-fast order updates and prioritize peace of mind by sending out customized short links for tracking shipments via SMS.
- Guide customers to destinations on your site or in your app with branded deep links that reinforce trust and security.
- Keep every customer informed by using Bitly’s API to send out thousands of timely order updates via SMS, so no one’s ever in the dark.
- Reduce the number of support tickets your business receives by proactively communicating information about delays or order changes via trackable short links.
Transform delivery and fulfillment processes with custom QR Codes
- Let delivery drivers scan QR Codes on packages to confirm that the shipment is ready for delivery and to initiate the tracking process.
- Use QR Codes for inventory management in warehouses and distribution centers to ensure accurate stock levels and prompt restocking.
- Gather valuable feedback from customers upon order delivery via QR Codes on receipts so you can make continuous improvements.
- Offer personalized post-purchase experiences like discounts, product reviews, and exclusive content by adding QR Codes to shipment inserts.
Unlock insights into your customers with powerful analytics
- Analyze click and scan data to assess customer engagement with order confirmation updates and identify areas for improvement.
- Look at trends in device usage and website referrers across all your short links so you can better understand engagement over time.
- Track geographic data from QR Code scans and link clicks to identify regions with high customer activity.
- View your top performing short links and QR Codes to learn what your customers care most about, from order tracking to customer feedback.
Get more efficient with the Bitly Connections Platform
- Transform your approach to customer engagement and generate thousands of short links at scale with Bitly’s API.
- Easily create, manage, and track all of your short links and QR Codes in one centralized platform.
- Harness the power of the tools you already know and love with Bitly’s 800+ integrations.
Start building powerful connections today
The Bitly Connections Platform
Use our URL shortener, QR Codes, and landing pages to engage your audience and connect them to the right information. Build, edit, and track it all in the Bitly Connections Platform.
URL Shortener 
A comprehensive solution to help make every point of connection between your content and your audience more powerful.
Popular URL Shortening Features
- URL shortening at scale
- Custom links with your brand
- URL redirects
- Advanced analytics & tracking
QR Codes QR Code solutions for every customer, business and brand experience.
Popular QR Code Features
- Fully customizable QR Codes
- Dynamic QR Codes
- QR Code types & destination options
- Advanced analytics & tracking
Landing Pages Bitly Pages helps you create engaging, mobile-optimized landing pages in minutes.
Popular Landing Page Features
- Custom URLs for social media
- Customizable landing page
- Easy-to-manage links
- Link and landing page tracking
What our customers are saying
When it came to deciding on a platform to use for generating all of our QR Codes, there was a general consensus among the team—of course we should use Bitly! We didn’t even give it a second thought.”
Melody Park
Marketing Lead at Smalls
When customers receive a status update from us, they can click on our encrypted link through the Bitly short link and directly view their order without having to log in, which is a smoother user experience and still keeps their information secure.”
Phil Gergen
Chief Information Officer at Koozie Group
Improve the entire customer experience with Bitly
Get closer to your audience
and customers today
Knowing how your clicks and scans are performing should be as easy as making them. Track, analyze, and optimize all your connections in one place.
