Shorten and track your links on social media

Emplifi believes all companies should be able to show genuine empathy toward their customers and gain the insights needed to meet fast-changing expectations. Their mission is to close the customer experience gap by bringing together social media, marketing, and care teams to optimize digital interactions.

Bitly and Emplifi

The Bitly integration allows you to create short links without ever leaving Emplifi. Since these are Bitly links, all of our robust analytics are available to you within the Bitly web app (app.bitly.com).

Use Cases

Shorten Links for Social Media Publishing

Make creating and publishing content on social media easy by shortening URLs and including directly in your post.

Track Link Clicks from your Social Media Efforts

Get robust analytics on the clicks on your Short Links published to your social media channels.

Make social media click-worthy with Customized Links

Customize the back-half of your link or use a custom domain to make your social media calls to action stand out.

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